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3 Rules to Follow Before You Buy Medical Software

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3 Rules to Follow Before You Buy Medical Software

Is your medical practice looking for a software solution?  Whether you’re a new business, looking to improve efficiency, or switching software companies, there are several factors to consider before you commit to new medical software.

Here are 3 simple rules to follow when you’re in the market to buy medical software.

Paying for Medical Software Pays Off

Some EHRs develop free medical software options, which will naturally sound like an appealing alternative to paying.  For many practices, the choice to go this route feels like a no-brainer.  However, these options usually do not offer the same flexibility and dependability as medical software that makes you pay to play.  If you have a large facility like an FQHC or even a smaller practice with a high patient volume, you need the reliability that only software with a price point provides.  Moreover, the additional features included in paid software are usually worth the cost, regardless of your specialty or size.

If It Sounds Too Good to be True, It Probably Is

Many software companies offer big promises in order to get medical providers hooked.  They’ll offer a 6-month “free” trial, taking their payment information in hopes that medical practices forget to cancel after the 6 months ends.  Even if the practice remembers to cancel the trial, the software company will then make them jump through hoops in order to cancel, causing them to be stuck in a sneaky contract they can’t leave.  When you are offered a “too good to be true” deal for medical software, always read the fine print before you commit, and remember to ask them “what’s the catch?”

Do the Math for Transaction Fees 

Some reputable medical software companies offering seemingly free or unusually affordable solutions have a dirty little secret:  they charge transaction fees to make up for the low cost.  Many of the biggest names out there in the industry tell medical providers how they “only” charge a 2% transaction fee” to use their software, but don’t let this fool you!  Over time, these fees add up to thousands of dollars, so do the math before you commit.  In reality, you’re probably better off with a medical software solution that charges more monthly but no transaction fees.

Case in Point:  A DocResponse Study

In order to prove the aforementioned points, DocResponse gained real-world data from their current clients who switched to their software, and the results were staggering.  Time and  time again, DocResponse saw dramatic annual savings compared to what practices were previously paying for “free” or cheap medical software.

Here are a few graphs demonstrating how much transaction fees add up over time:


As you see, the bigger the practice, the more DocResponse saved medical providers money.  Combined with the fact that DocResponse offers more customization and a wider variety of software solutions than their competitors, switching to them was a win-win for their clients.

Interested in how much money DocResponse will save your medical practice?  Schedule a demo today — and remember, more often than not, FREE = FEES.

Dr. Tarek Fahl

Dr. Tarek Fahl

Dr. Tarek Fahl is an acclaimed orthopedic surgeon and CEO of DocResponse. Renowned for his expertise in sports medicine, focusing on advanced shoulder and knee treatments, he’s lauded as one of America’s Top Surgeons, merging medical proficiency with healthcare technology innovation.

Dr. Tarek Fahl

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