medical office software

3 Reasons Why Clinics Stick to Medical Office Software They HATE

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3 Reasons Why Clinics Stick to Medical Office Software They HATE

When someone is in a bad relationship, most people would agree that the person should end it.  When it comes to a bad relationship with technology, however, the reaction isn’t always as clear-cut.  Medical office software is no exception here. 

Nearly 90% of office-based physicians have adopted an EHR at this point, and many of those physicians use solutions like digital check-in integrated into their EHRs.  Not all software is created equal, however.  Nevertheless, if a physician dislikes their medical office software, oftentimes they grin and bear it rather than seek out a better solution.

But why does this occur so frequently in medical practices?  Here are 3 reasons why clinics don’t “break up” with their current software and why these arguments are flawed.

“Better medical office software will cost too much money”

People have a tendency to believe that a high quality product will automatically be more expensive.  Like any business, a physician’s office wants to make money, so when considering software to use, cost naturally becomes a factor.  Sometimes clinics will choose a free, basic solution offered by their EHR that doesn’t meet their standards, but will continue struggling with it to pinch pennies.  This is unfortunate, because there are plenty of solutions that are high-quality and won’t break the bank.  Before assuming something better will cost too much, explore your options to make sure that’s actually the case.

“It will be too much of a hassle to switch software”

If a clinic has been using the same software for years, the prospect of switching to a different solution sounds daunting.  Physicians assume the process of implementing and integrating new technologies into their workflow will be a huge feat.  Many worry the process of switching over will take months of inconvenience in order to complete.  In reality, the best medical software companies have this process streamlined so efficiently that the clinic will be up and running in a matter of weeks, not months.  The entire onboarding process should also not create any disruption to your current workflow, so if it sounds like it will, look elsewhere.

“Training on new software will take too much time”

In the world of healthcare, time is money.  If staff spend too much time away from the patient, then physicians worry that will equate to dollars lost.  This factors into the decision to stick with inefficient software rather than find something better.  They imagine their team will be inconvenienced for weeks learning new software, unable to care for patients — when in all actuality, the real time-waster is the old software holding them back from peak performance!  The best clinic workflow software is so easy to use that training will take hardly any time at all.  This ensures that patient volume won’t be affected by the decision to switch software.  Keep this in mind when searching for a new solution.   

Ease Your Worries With DocResponse

DocResponse is the perfect combination of affordability and quality, making it a sound choice for clinics looking for better medical office software.  Here’s what to expect when making the switch to DocResponse:

  • A low-cost, high-end solution 
  • Disruption-free integration & implementation
  • Staff training in less than an hour

From digital check-in to telemedicine, DocResponse’s all-in-one software has a wide range of features to enhance the patient workflow.

The choice to switch to new software is an important one, so make sure you’re in the right hands.  Schedule a demo today to learn why ANY time is the RIGHT time to switch to DocReponse!

Dr. Tarek Fahl

Dr. Tarek Fahl

Dr. Tarek Fahl is an acclaimed orthopedic surgeon and CEO of DocResponse. Renowned for his expertise in sports medicine, focusing on advanced shoulder and knee treatments, he’s lauded as one of America’s Top Surgeons, merging medical proficiency with healthcare technology innovation.

Dr. Tarek Fahl

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